Customer reviews of S.P.V. Automotive Limited

By Amanda T on 03 October 2024 | Purchase not verified

Simon Vickery is everything you would NOT expect in a second hand car dealer. My experience with SPV automotive was trustworthy, honest, cooperative and helpful. We were selling vehicles as part of a move to a new country and SPV automotive helped relieve the stress and make our organisation so much easier.

By Anonymous on 25 September 2024 | Purchase not verified

Had an absolutely wonderful experience, called up Simon who had confirmed that the car I was looking for was still available, was provided with all of the information and all the questions I had were answered. The car is in a wonderful condition and a very big thank you to Carl as well for delivering the car to us. Couldn't recommend both Simon and Carl more.

By Matt D on 04 September 2024 | Purchase not verified

Bought an RS3 recently of Simon and the whole process was very straightforward with all the information I needed. very easy to speak to and could tell he was experienced in this area. Had a few issues with the car after I received it and Simon has been very good at helping me remedy the issues and letting me get it resolved at a local garage. Once piece of feedback is that it can be a bit hard to find the location from google, but that's all. Would highly recommend.

By Adam U on 19 August 2024 | Purchase not verified

I purchased a Golf R from Simon and the experience was brilliant. Simon is old school where a handshake still holds value. The car was exactly as described, clean and well looked after. I did suffer a sensor issue about a week after collection and true to his word Simon covered the costs for the works. I will be recommending Simon to others and when I am next in the market, I will certainly be in contact with him.

By Anonymous on 25 July 2024 | Purchase not verified

I saw a great car on the company website at a great price however due to where we live we were unable to physically view the vehicle. Instead we viewed all the detail, video and spoke to Simon regarding the vehicle. It was a risk for us to by the vehicle without seeing however upon arrival it was exactly as described and i couldnt have been happier. I did have a small issue with the alarm a few weeks afterwards however as promised by Simon he has honoured fixing any issues i may have encountered and now i have the perfect car. Thankyou Simon for your honest reviews and support purchasing the car

By Lauren F on 16 June 2024 | Purchase not verified

Simon was fantastic right from the first enquiry even to now 3.5 months after purchase. We arranged a viewing to suit my timeschedule and he allowed me to be the first to view even though it was a week in advance. Upon viewing I left a deposit and we agreed on work to be completed - MOT, their was an issue to do with airbag system, which Simon sourced and had repaired before the MOT and before collection. Understandably there was a delay as he had to source the part from main dealer, but he kept me completely informed the whole time. He then arranged a convenient location for us to handover/collect the car which was half way between my place and his. His office was alovely and professional setting with all relevant paperwork receipts etc. Further to this he offered to pay towards a part I had replaced which was a lovely gesture and gratefully received.I couldn't recommend SPV anymore and will definitely use them again in the future, only downside I could possibly mention is he a bit far from me but even still he met me half way when the car was ready. Honestly could not fault him, so incredibly genuine as well as professional, friendly completely reliable and great communication.Thanks again Simon.

By Anonymous on 10 June 2024 | Purchase not verified

Poor communication, enquired on the RS3 in blue, fully specced. Big discrepancy which I raised about the MOT. Clearly been put through for a 12 month MOT with previous advisories not sorted

Reply from S.P.V. Automotive Limited on 11/06/24

Dear ? Many thanks for your anonymous review. I have received a large number of enquiries on this vehicle and have answered everyone to the best of my knowledge honestly and succinctly therefore I’m baffled as to why you felt it necessary to leave this review as opposed to simply phoning or e mailing me - it’s certainly a lot easier to talk rather than choosing to leave fundamentally unfounded accusations. Please feel free to call me back at anytime to discuss this further as clearly I am unable to contact you back. Regards Simon

By Brian H on 20 April 2024 | Purchase not verified

Wonderful to deal with, and couldn't do enough to make it as easy as possible to view and inspect the car.Simon was even prepared to organise the delivery in person to make sure all was okay, and offered to help with the road tax before leaving with was very much appreciated and taken up. Great service. Good price. Very clean when delivered. Nice no hassle experience. Would certainly use again and would recommend to others.

By Alicia H on 29 March 2024 | Purchase not verified

Factually as a single retired woman with little experience of buying a car, this process could have been very challenging.I found the car was beautifully prepared and met all advertised expectations. The SPV Team provided clear and totally honest answers to my queries, with documented evidence of the cars history as backup.Never once did I feel pressured to buy but once the decision was made, the team went out of their way to make the paperwork around the purchase painless. This included, personal number plate transfer, taxing and disposal of my old vehicle. Every aspect of their service was carried out in a highly professional but very kind way. I cannot fault their service and will definitely recommend them to friends and family.

By Anonymous on 04 February 2024 | Purchase not verified

Service good but the pick up truck not so good.

Reply from S.P.V. Automotive Limited on 05/02/24

Hi Chris Thanks for the review. I understand your frustration and concern that the low coolant level you noticed fuelled your concern of a possible head gasket issue. As agreed at the time I took the truck immediatly to a specialist garage who carried out a pressure and colour test to determine if any issues were present and the result came back positively with no underlying issue found. This was fed back to you straight away but you chose on the advice of a friend not to proceed, your choice no problem. Cosmetically we agreed that the general overall condition for a 10 year old working commercial vehicle was reasonable, we went for a test drive no issues. I appreciate you travelled with every intention of buying the truck and I tried as best as I could to resolve this concern and I am genuinely sorry that it wasn’t to be. I wish you all the best in your ongoing search for something suitable.